Troubleshooting

Tree not showing

Check if VisualJJ is activated in the "Output" window of VS Code (select "VisualJJ" section).

Request badges not showing

Check that VisualJJ is authenticated with GitHub. Click "Login to GitHub" button in the VisualJJ view.

Request creation fails

Check that you can push to the repo normally. If your org uses SSO, make sure your GitHub auth is authorized for that org.

Ship Request fails

Look at the request on GitHub — usually it's missing approvals, failing checks, or has conflicts. Rebase in VisualJJ if needed.

Ship Now fails

If main is protected, use the request workflow instead. If someone else pushed, fetch and try again. If there are conflicts, resolve them first.

Contact support

Email support@visualjj.com with your OS, VisualJJ version, and what went wrong.